How can we help?
< All Topics

Non-Payment Alerts

A Comprehensive Guide to Streamlining Your Medical Billing Process

Welcome to this detailed online manual on AllMed PM, a tool designed to revamp and streamline your medical billing process. Are you eager to ensure that missed claim payments become a thing of the past? You are in the right place! This guide provides step-by-step instructions to help you set up your system efficiently.

Note: If you encounter any issues while following these instructions, AllMed offers online support during Pacific Time business hours. You can easily schedule your support call online with AllMed PM Click Here

Taking Charge of Your Payment Collection

With AllMed PM, you can manage your payments proactively. The platform allows you to set up alerts for missed payments and take action as soon as the payment is available. Follow the steps below to set up missed payment alerts:

  1. Begin by navigating to the 'System' tab located at the top of the AllMed PM interface.
  2. Next, select 'Options' from the dropdown menu.
  3. Look for a small arrow next to the tabs and click it once to the right. This will lead you to the 'Alerts' option.

Here's an illustration to clarify this process: Suppose you typically receive payments from Blue Cross Blue Shield within 12 days. With AllMed PM, you can establish an alert to be triggered after 14 days, indicating a possible issue with that claim. To do this:

  1. Click on 'Edit'.
  2. Input '14 days' into the field and save the settings.

Upon your next login, your dashboard will prominently display any non-payment alerts. You can access this dashboard at any time by clicking on the side panel. As an example, if the alert system indicates a total of 76 primary and 5 secondary non-payments, clicking on '76' will give you a detailed view of these unpaid claims.

Managing and Resubmitting Claims

In the scenario that a claim requires your attention, such as claims from a specific date (e.g., June 15th), AllMed PM makes the necessary details readily available. For each claim, you'll find detailed information including:

  • Payer (e.g., Blue Cross)
  • Contact number of the payer
  • Patient data
  • Insurance ID

These data points make it easy for you to contact the insurance company directly if required.

If you discover an error in modifiers and need to modify a claim, you can readily make these changes within AllMed PM. Here's how:

  1. Select the claim you wish to modify.
  2. Change the modifiers as needed.
  3. Save your changes.
  4. Click on 'Rebuild' to rebuild that claim.

After you've corrected all the claims, you can select all of them by dragging from the first to the last claim. Finally, click 'Bill' to resubmit these claims.

AllMed PM provides an effortless method to ensure that no payment ever slips through the cracks. Thank you for choosing AllMed PM and for taking the time to review this guide.