Support — AllMed PM
Support Team Online

We're Here.
Let's Fix It Together.

Real people. Real support. Not a ticket queue, not a chatbot. When something's wrong with your billing, you shouldn't have to wait three days for an answer. Call us, book a session, or start a remote connection right now.

Step-by-Step User Manual
Detailed guides for every part of AllMed PM — claims, ERA posting, reporting, and more.
Read the Manual
Before you call — do this first: Download the AllMed PM Remote Support tool below. Have it open and your ID number ready before you dial — it cuts the wait time in half.
1
Start Remote Support
The fastest way to get help. We see your screen and fix it with you — usually in minutes.
  • 1
    Click the button below to download the AllMed PM Remote Support tool.
  • 2
    Open the downloaded file — no installation needed, it runs immediately.
  • 3
    Call us at 877-233-0788 and read us the ID number on your screen.
  • 4
    We'll connect instantly and get to work.
Download AllMed PM Remote Support
Heads up — your computer may show a security warning. Our remote support tool installs a small, secure application on your machine. Windows may flag it as unfamiliar software — that's completely normal. Simply click "More info" → "Run anyway" to proceed. It's safe, it's ours, and it's how we connect directly to help you fast.
2
Book a Support Call
Need dedicated time for setup, training, or a deeper issue? Pick a slot and we'll be ready.
  • 1
    Pick a time that works for you below.
  • 2
    Add a one-line note about what you need help with — so we come prepared.
  • 3
    At the scheduled time, be at your computer and we'll connect.
Fast Response
Most remote sessions start within minutes of your call. No ticket queues. No automated runaround. A real person picks up.
US-Based Support Team
Every call goes to our team in the US — people who know AllMed PM, know medical billing, and know exactly what you're dealing with.
Setup & Training Included
Whether you're a new user or adding a new provider, we'll walk you through it. No extra charge for setup help. It's part of the deal.
Support Hours
We're available when your billing needs us.
Can't reach us? Email support@allmedpm.com and we'll get back to you the same business day.
Monday – Friday: 9:00 AM – 5:00 PM ET
Saturday: Closed
Sunday: Closed