Support Team Online
We're Here.
Let's Fix It Together.
Real people. Real support. Not a ticket queue, not a chatbot. When something's wrong with your billing, you shouldn't have to wait three days for an answer. Call us, book a session, or start a remote connection right now.
Step-by-Step User Manual
Detailed guides for every part of AllMed PM — claims, ERA posting, reporting, and more.
Read the Manual
Before you call — do this first:
Download the AllMed PM Remote Support tool below. Have it open and your ID number ready before you dial — it cuts the wait time in half.
1
Start Remote Support
The fastest way to get help. We see your screen and fix it with you — usually in minutes.
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1Click the button below to download the AllMed PM Remote Support tool.
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2Open the downloaded file — no installation needed, it runs immediately.
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3Call us at 877-233-0788 and read us the ID number on your screen.
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4We'll connect instantly and get to work.
Heads up — your computer may show a security warning. Our remote support tool installs a small, secure application on your machine. Windows may flag it as unfamiliar software — that's completely normal. Simply click "More info" → "Run anyway" to proceed. It's safe, it's ours, and it's how we connect directly to help you fast.
2
Book a Support Call
Need dedicated time for setup, training, or a deeper issue? Pick a slot and we'll be ready.
- 1Pick a time that works for you below.
- 2Add a one-line note about what you need help with — so we come prepared.
- 3At the scheduled time, be at your computer and we'll connect.
Fast Response
Most remote sessions start within minutes of your call. No ticket queues. No automated runaround. A real person picks up.
US-Based Support Team
Every call goes to our team in the US — people who know AllMed PM, know medical billing, and know exactly what you're dealing with.
Setup & Training Included
Whether you're a new user or adding a new provider, we'll walk you through it. No extra charge for setup help. It's part of the deal.
